MyJet | Multi-Platform (2017)

Making business aviation easier

Role: Senior Product Designer

Background

I joined MyJet halfway through development, taking control of the design aspects and improving them based on the user flow proved to be quite challenging. Most of the designs did not consider the user and were not suitable for the app. My role was to oversee these major changes with the user at the forefront of my mind. To do so, I have been working very closely with all teams across the company including liaising with the clients and making sure the product is being delivered to its best.

Result

I made a list of possible improvements and also a more effective alternative. Many aspects of the designs and flows were not right, the design was too complicated for a phone and we work closely with clients and users making sure the product is being delivered to its best. We worked the user flow and establishing design rules we improved the user experience and the customer was very satisfied with the result.


MyJet

The product

Myjet is an app for private jets where you can run your private flights and everything you need to move around focusing on pilots so they can do all the tasks they need to run a fly from the same application.


Messages

The screens below show the flow of the messages between the pilot and the crew. This aspect was very important to keep simple and clean. The new design allows the user to 'Roger' and have a quick private conversation between the two parties.


Prototype

The screens below show the flow of the messages between the pilot and the crew. This aspect was very important to keep simple and clean. The new design allows the user to 'Roger' and have a quick private conversation between the two parties.

We run remote moderated sessions with real users in the U.K. and South Africa. We tested early on in the process, this always helped us stay on track and make sure that the final product was in line with our user's expectations


Flight Mode

One the issues with the app were that product has a dark UI and when pilots use it on a bright day they can't see the screen. Pilots will be flying at night/day and it's important that the UI can display the best option every time. Create a light mode option do the pilots can change the UI color easily. This simple solution improved the User Experience for an everyday problem.


Agenda

Below is the new feature that we created based on the pilots' agenda for the flights scheduled. It was important to create a very easy and simple flow so that the pilots could clearly see what was approved to go and what was still pending for approving.


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